There are a couple of ways to locate a designer.
On the Shapeways forum, there is a section to help you locate a designer for specific models or parts. This way, you have a decent chance of finding somebody who knows their way around railway models:
https://www.shapeways.com/forum/f/3d-design-requests.92/
There is a section for designers to advertise in the SW forum. Some of these guys are very good, but most are not familiar with railways and you need to be quite careful:
https://www.shapeways.com/forum/f/3d-jobs-board.98/
You can also look through the various designers’ shops and if you like the work done by certain designers, you can certainly contact them directly to ask whether they would be interested in doing the job for you.
In N scale, you could post on the N3D Facebook group… a large group of designers who work in N is on there.
https://www.facebook.com/groups/919885238064251/
Payment for design services will depend on several factors. Since many designers depend on their business for at least part of their income, have many years professional experience, and may have rather large investments in computer equipment, software, and research, they may well need partial payment up front. Occasionally, if a part fits a designer’s line and they see it as a viable prospect for sale, you might obtain a reduced rate or free design. This is something you will need to discuss with individual designers… be sure to determine how much experience they have, as this will greatly affect the success of the part.
I do custom design in addition to my Eastern Road Models line on Shapeways. Having taken medical retirement, I do quite a bit of contract work, following thirty years of design using high end CAD and 3D printing as it has grown and improved. However, I am booked up well into the summer and am not currently soliciting new work.