I bought my first new Athearn locomotive yesterday and when I was installing my DCC decoder into it this morning, I noticed that it was missing a step in the back. When my Dad was taking off the shell, he broke the other back step off. All of the ones in the front are there and I can glue one of the back ones on but that still leaves me one ladder short. I thought about emailing Athearn about the missing ladder but when I checked the HO scale parts list, I couldn’t find it. Does anyone know of any sites that might have them? I also thought about trying to kitbash them from styrene. Thank you in advance for any help.
[#welcome]
Just email Athearn and explain in detail what you are missing. They are really helpful and are also very prompt in getting parts to customer quickly. They may be a little slower than normal on account that they just moved to a bigger location and are getting situated.
You might also want to do what I did with my two P40s. I removed the shells and filed down the four tabs on each frame that hold the shell on so that they didn’t stick out so far and so that they were more rounded so that they wouldn’t so easily catch on the steps.
Kevin
When I got my Athearn AMD-103 (RTR), it was missing the stainless fan grill. I e-mailed them, and they sent it immediately for free. I wouldn’t expect them to do any less for your problem.