I got my SD-24 back from Atlas today. When I bought it, it only made one lap around my layout and died. I sent it to Atlas, and it only took them two weeks to get it back to me. It runs great. Hats off to their speedy service department.
I always new atlas was a good company!!! Tim
Thats good news. Yes, they are a good company.
ICMR
Happy Railroading.[swg][swg]
Much better than my experience with Kato, missing 2 parts for a AC4400CW, wrote them a letter, sent 2 emails and no response, I took the drastic measure of sending a letter to Kato Japan asking them for help.
Kato should realize that $100 bills don’t grow on trees.
I have 5 Kato engines, they all run great but if this is what you have to go through when you have a problem, I think I’ll make my next purchase an Atlas, I own 3 of them and they all run great, and it sure sounds like they care about their customers.
Go Atlas! They told me exactly why they aren’t making an H16-44 in CP, very concise and helpful! As for BLI…
Matthew
I never had any doubts about Atlas, hope that Walther’s will continue w/ P2k’s great customer service.
Bob K.