I just bought a bachmann 2-6-2. From an Online store. I put it on the layout to test run. “I’m DC” The whells would not move only thing working was the smoke and the headlight. How is the best way to get it to run or should i send it off to bachmann?
That sounds like a problem that I had. I took mine apart and found that the motor was defective. I would recomend that you do send it back to Bachmann.
Yes, sending it back is prob. the best thing. I had great support from Bachmann recently when I sent back a Heavy Mountain steamer after taking it apart to correct a connector-pin fault and discovered it had a serious quartering problem. I had bought it on Ebay new and had left it sit for a year in pieces thinking it was the end of the line.
Bachmann support accepted it, found they couldn’t fix it, phoned me to ask what road name I would like for a replacement, and mailed out a brand new Heavy Mountain free of charge, no questions asked, and included a decoder that I had cut out to replace with a better one (which I hadn’t mailed in anyway).
My cost?..only postage to mail back the old one in pieces in the first place.