From time to time, I purchase items from CMT, Canadian Model Trains, and I have always been pleased with their pricing and customer service. I was unaware of any rumors regarding CMT until I received the following email message yeserday from CMT. Thought that you might be interested.
Hello Richard
Over the past 5 weeks, our ability to respond to your emails, phone calls, and requests has been below normal due to our move and communications issues. I apologize for the reduced capacity. Rumours are being spread about either my death or that CMT is going out of business! WRONG.
“Get your facts first, then you can distort them as you please.” You just have to love this quote from Mark Twain.
In December and January we put notes on our website banner and in Facebook about our move and some difficulties we were encountering in our recent move. Rather than hide that fact, I wanted to let everyone know publicly, so that rumours did not start. I preferred to be honest and forthright. The trust we have earned from our customers is not something to be put at risk.
Perhaps the rumour mongers could look at the facts.
FACTS
We have now completed our move, 2 units over from where we were before. Kindly save our new physical address, which is:
Canadian Model Trains Inc.
2576 Dunwin Drive, Unit 8, <== NOT UNIT 10
Mississauga, Ontario
L5L 5P6