Faller Autoscooter Top In

I am wondering if anybody has experience with the Faller Carnival Autoscooters. I purchased it about a year ago, noticed that I was not able to run a car on the middle circle because the magnets would lift the middle ring a little bit, causing the other rings to slip. This looks like a design problem to me, I cannot adjust the height of the circles. After a few weeks I noticed problems with cars sometimes stopping and then starting again causing cars to loose their magnetic attachment. Presently I can run only a few cars, but they will stop and go too. Starting is a problem too, takes a minute or so to start picking up cars.

I tried to contact the Faller ‘Kundendienst’ by email. First they send me some new cars I did not ask for. I send them email 3 times in English and German, but no response. Does anybody has a simular experience or know how to get Fallers attention? I have the impression it could be a motor problem, but of course don’t have a spare motor. The ‘belt’ runs OK without cars it seems.

Thanks,

Bob

Dear Bob,

I do not have any experience with Faller Carnival items, but I have plenty of experience with their other items like Car System equipment and vehicles as you can see on my website. Trying to contact them is a nightmare and not responding to emails seems a norm in that company. It is also not unusual to receive something you did not ask for from them months after you first asked about it with no comment or explanation why you have these new items in your mailbox :).

I think the two links below can give you a few hints on how to fix the problem yourself which seems to be a method of choice when it comes to Faller items (don’t get me wrong - I like their stuff a lot, but customer service is another story).

YouTube clip on how improved thing works.

Step by step on how to improve the thing.

Good Luck,

/Edmunds

Edmunds,

Thank you for your response. Your experience with Faller matches mine. However, it seems the cars on YouTube seems to be working fine, which makes me believe that it is indeed a motor problem. (I would be happy if they don’t bump).

I have a Faller car system too, got it to work fine by making my own roads by embedding the wires in Spackling Paste. Regretfully I could not acces your website (file not found).

Thanks,

Bob

I have my Top-In running on my slot car layout but I need more of these magnets. Does anyone know a resource for the right size magnets for more cars to run…you can see mine operating at http://www.youtube.com/watch?v=iyQs7D1EHUA

Thanks,

Dave

Allentown PA