Great Customer Service

Model Railroader General Discussion (Model Railroader)
1

3or 4 years ago i bought a micro camera so people could view my layout from my living room TV

that didn’t want to duck under to enter the train room

http://www.wirelessmicrocolorcam.com/CCS-830D-24-gHz-Rechargable-System-CCS-830D.htm

this last year the picture became filled with static and the battery would no longer hold a charge

the hobby shop no longer carried the so i contacted the supplier

SJT Enterprises
PO Box 753
Bartonsville, PA 18321
570-620-9080
or
877-844-6836

Email : cameras@ptd.net

They replaced the camera at no charge

Service like this deserves your business

2

I’m glad you got your camera back, however…

This sounds like it could be…soliciting their business…

I’m not sure if you intended for it to sound like that or not, but just a friendly reminder that solociting is a no-no here [;)] Not like I’m trying to be the bad guy around here…

Acela

3

Maybe, maybe not. How is this different than the other posts stating how good service was received from Walthers, Athearn, Bachmann, or (insert name here)?

4

From my moderator days: As long as Terry (C&O Fan) doesn’t work for or gain any sort of remuneration from said company, this sort of post doesn’t violate the forum policy.

Tom

5

Whoops, sorry! [:$]

I guess it was the “deserves your business” part that threw me off.

Business as usual, gentlemen…

[:$]Acela

6

I have no connection to this company and receive no benefits from them

But in these days of poor service and shoddy craftmanship

outstanding service deserves to be mentioned

Just my opinion [:)]