hogwarts loco only moves in reverse please help!

Hello folks

My son is disappionted and I need help. After being in storage for three months my hogwarts loco will not move except in reverse. I have moved the reverse switch to off several times and it will still not move forward. I also have to throttle my post war zw three or 4 times up and down to get it moving in reverse. I have tested other locos on the track and they are cycling fine. Any advice on what could be the problem. When I first operated it 3 monts ago it worked fine. If I have to send it back to lionel can anyone tell me how that process works and what to expect. The set was purchased from Trainz and i have had it for 4 months, hopefully its still under warranty.

Thanks for any advice you may offer

John D.

Sounds like it could be a bad e-unit, should still be under warranty if it was new. I suggest you contact Trainz, they are an authorized Lionel repair facility as well as being extremely good with customer sevice.

Are you allowing the few seconds it needs before it starts to move? That and the reverse unit is all I can think of. Are the cars on the track to draw some amps?

yes it just doesnt want to move… thanks for the response

JJ-something I just remembered,some owners had trouble with the siderods or something along those lines it was jamming so that the wheels could not turn…examine the engine real close and look for that kind of problem. you could also turn it upside down and use the two transformer wires to roller and ground and watch for a bind.

John,

Call the hobby shop and see if you can return for a new one, if they will not accept before you send it to get repaired open her up and look at the connector to the electronic E unit, mine had a wire that was not tightly in the back of the connector, when I moved the wire the engine “woke up”. I was able to push the wire into the back of the connector and tape it with electrical tape so it held. Lionel is closing its Visitor center and the the repair shop has limited hours until they get set up in the old Visitors center location(a real bummer, sure miss the gift shop)… could be a while before you get your engine back…

thanks for the help guys im sending it back to trainz for repair.

I have had 2 Lionel Locos do something similar. The first was a 4-4-2 that I got with the Pennsyvania Flyer. The culprit was shoddy soldering. One of the leads that ran near the smoke unit had popped out, there was not enough solder to hold the wire in place.

The loco suffered another solder failure that took out the reverse unit card. All it would do was run in reverse. The engine was only about 13 months old when it finally failed. I still have it, and it presently sits in the “repair yard”, at the bottom of the priority list of repairs, below the completetion of my 221, and a prewar 1681E, and a few others.

The other was a Lionel Chessie GP-38-2. The reverse unit stopped working right after about 3 months. It would cycle alright, but in foward, it would not move, basically it was STALL-N-REVERSE-N-STALL.

Both of them are reverse unit card failures.

By the way, I took the 4-4-2 to the local Lionel Service Station, they wanted too much to repair it, and would not sell me the new card by itself.

The GP-38-2, I talked with Lionel Customer service about it, and they told me that despite it being new in box, it was an older item, so it was not covered. (The engine is from 2001, I bought it on 02 Dec 2006) I was told that it would be cheaper to order the new card and replace it than it would cost for shipping alone. Again, low on the repair list, the last 3 train shows I have been to did not have the reverse unit cards.

Bad solder joints do not always make themselves known during the short test run the train is put through, shipping, handling, running, and the occasional derailment will bring those to light.

Yeah the quality has taken a dip lately…Lionel is now no longer repairing older trains. They refer you to an authorized dealer In Saginaw until the parts / repair store has moved to its new location. I have had quite a few repair jobs myself… I have been lucky ordering the replacement card an