I thought that I would check to see if anybody else had a problem getting their June issue of MR. I onle recently started my subscription (March). I have not had any problems with any of the 3 previous issues, but I never received my June issue. The July issue was just delivered to me today, and that really confused, me because I wasn’t expecting it until about halfway through the month.
Has there been any other similar instances with anybody?
Don’t ponder it, but call Model Railroader immedietly and tell them what’s happened!
A few years back I called them when one of my issues arrived with more than half the pages torn. The helpful rep put one in the mail and a week later I got it! Good service!
Cheers!
If you could only see how bulk mail is handled and shipped cross-country, you would understand why you may not always get your magazine. The thing that always amazes me is that most of the bulk mail actually gets delivered without incident. Antonio P45 has it right. MR will do good by you.
Tom
Chalk another one up to a mail sorting machine gone awry.
A couple of years ago, I received a plastic bag one day containing shredded paper and a note from the USPS that a mail sorting machine in Phoenix had decided to turn itself into a paper shredder, but enough of the address label was still intact that they thought it was a magazine addressed to me.
There was enough cover color showing to recognize it as Model Railroader, so I phoned them and explained what had happened.
MR sent a replacement copy post-haste, and it apparently didn’t go through the same machine because it arrived intact in just a few days.
Dear Gary,
If you call 1-800-533-6644 and explain what happened, we’ll get a replacement out to you today via first-class mail.
Thanks,
Terry
As a member of the Pennsylvania Historical Society the quarterly magazine is bulk mailed from Eastern Pennsylvania and is received here in Chicago TWO WEEKS after the people in Europe and Australia get it. Figure that one out because we can’t.
Thanks to everyone that replied and helped me with this. I did call them, and they were very helpful. I will be getting is very soon. Thanks again.
as a previous United States Postal Service employee I can verify that on occasion a machine eats a piece of mail, and I enjoyed every minute of it [:D]
There are a lot of references to “bulk mail” above. I believe magazines are 2nd class mail, different rates, etc than "bulk mail. If our postal employee participant (Javern) would fill us in on the details of the differences I would appreciate it. I don’t think magazines and bulk mail are handled the same way.