Kirstin at MTH -- There She Goes - There She Goes Again!

Classic Toy Trains Forum
1

In December I posted over at OGR that I lost my DCS Manual and wondered if MTH would make it available for download in one file. The question was in a post about improvements to DCS and just a side to the topic and not a request for a new manual.
A couple of days ago I recieved a package from MTH with a new DCS Manual and a kind note from Kirstin.
So MTH and Kirstin (once again) prove they read the forum and are committed 110% to customer service.

Thanks again Kirstin and MTH - You rule[:)]

2

Thanks for posting the good news, I don’t think we ever see or hear enough of all the good things that retailers try and do for us.

Jon[:)]

3

Now THAT’S Customer Service!