LGB is the BEST company I've dealt with!!!!!!!!!!!

Garden Railroading
1

Referring back to: “Repairing a Locomotive”
http://www.trains.com/community/forum/topic.asp?TOPIC_ID=37072

I sent them an email explaining the problem of the missing cover and without asking anything for shipping or parts replacement, they sent me the missing cover and screws!!! I am very pleasantly surprised!!

2

LGB knows how to keep their customers happy, thats why they keep drinking the Red Koolaid,…Ah, I mean buying the Red Boxes… DangNow I’m gona have the RedBox Cult after me again![bow][bow][bow][;)]

3

Hey Vic,

Good one!

Did you know that too much “Red Koolaid” leads to “Pink eye” and can only be corrected by wearing rose-coloured glasses??[}:)][}:)][:D][:D]

The rose-coloured glasses have a “perception-correction” which results in even the most grotesque LGB scale warping looking perfectly normal!
Of course it could also be that there’s a “secret ingredient” in the “Red Koolaid” with similar results of distorted vision. [}:)][;)][}:)][:)][:D]

Ohh BTW, LGBoA comes through with spare parts, most often even free of charge.

4

I’m going to contact them and tell them that I have the bottom cover but have lost the train.
Don’t laugh.It might work.

5

Rose colored glasses? Eh…man!?[:0]…you!!! [xx(] Well? Kant understand it? (let’s see who can find the humor in that?[:D])

6

LGB is just fine by me, (sorry, poetic licence) just stand back and squint. And stop eating those cactus tops with the non steam powered Kool-Aid.[:o)]

7

Hey Capt,

Yeah, yeah I get it! [;)][}:)][;)][:D][:D]

8

I am still waiting to get my track cleaning locomotive back from LGB . I don’t know if its the hobby shop I purchased it from that dragged their feet or LGB but its going on 9 weeks .

9

Blue,
You might want to call LGB’s service department in San Diego. I would suggest finding out when your track cleaning loco was received and get an estimate on it’s disposition. 800-669-0607 and press “1”

10

How do you contact them? I have been duped into buying two sets of signals without the bases. They are useless without these, i wonder if I can get a couple from them.

i am going to visit their factory in Nuremburg on 11 July it might be a good subject to bring up huh?