LIONEL LEGACY UPGRADE
Version 1.2 now available
Lionel is pleased to announce the release of Lionel LEGACY Control System upgrade version 1.2. This upgrade will enable users to access a whole new menu of LEGACY features (see below) and will enhance your enjoyment of this revolutionary operating system.
However, in order to access these particular features, you must return your LEGACY Bases and Remote to Lionel – the Memory Modules alone will not upgrade your current system. We apologize for the inconvenience this may cause our valued customers and we assure you that when we release future upgrades, returning the system will not be necessary. These upgrades will be accessible by inserting Memory Modules.
To facilitate the upgrading process, we are asking that LEGACY users and Lionel dealers with LEGACY sets on their shelves to do the following:
• Register for a Return Authorization Number by logging on to our dedicated on-line LEGACY Upgrade RA number page at http://www.lionel.com/legacyupgrade. (This page will automatically generate a unique RA number for you to return your base for upgrade.)
o We have included a Frequently Asked Question link to this page that outlines answers to most of your questions; please refer to that page before contacting Lionel Customer Service with questions.
o Once you have submitted the required information, a Return Authorization number will be displayed and emailed to you. After that, all correspondence related to your upgrade will be sent via email updating the status and tracking number upon completion. (We have implemented this process to reduce the call volume, so we can complete your upgrades in a timely manner while providing real time tracking of each set sent for upgrade.)
o If you cannot access the Internet, please call Lionel Customer Service at 586-949-4100 extension 9105 Monday through Friday 10am to 5pm EDT to request an RA number for your LEGACY set.
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