my new MANTUA 2-6-6-2 has failed after just 8 running hours. The sellor refuses to replace the loco and says I must send it to MANTUA in NY for repairs. Has anyone used their warranty service?
I haven’t used their service, but you can contact MRC/Mantua at the bottom of their front page: https://www.modelrectifier.com/
Rick 99 … Welcome to the forum. … If it says New York, it is when Mantua was part of Model Power. … MRC, the current owner of Mantua, is in New Jersey.
The MRC website has contact information. If you email them, they may advise on what you should do.