This is not slanted towards the big name companies such as Aristro or Bachmann. I have had no problems with their services. The ones that I’ve had problems with are some of the ones that advertise on line with websites. During the past two years I have had bad experiences with a big store/shop in Florida, one in Texas and a couple of others.
Finally found one in Michigan that I’m really happy with. My problem here is there are no repair shops locally and a lot of the stuff I have is from companies that no longer offer support or have gone belly up.
Just sitting here venting I guess. Have spent too much money shipping stuff out for repairs and sending stuff back for re-repairs at my expense [soapbox]