I have just acquired a New Old Stock (built in 2013) MTH HO scale NYC Empire State Express 4-6-4 Hudson engine with tender. Everything functions great on it except at the same point in every driver wheel rotation the center drive wheel, both left and right, lifts up and off the rail, see picture.
This causes jerky motions in both forward and backward directions along with derailments on turnouts and curves. Only this center drive wheel has traction tires and is gear powered from the motor. The front and rear driver wheels are powered from the center wheels by rods.
MTH Customer Service with only one month before extinction, was gracious enough to list possible causes for me to test:
#1Q. Electrical pick-up pins on the front and rear driver wheels could be out-of-position.
#1A. I verified electrical pick-ups were in the correct position.
#2Q. Driver wheel bushings could be seated incorrectly.
#2A. I verified that all driver wheel bushings were in the correct positions and orientations.


