Does it click? Give the relay a good flick with your finger, it could be stuck. MTBF for the relay is very high, lots of operations, at current levels normally exceeding what is being controlled. But that just means half last longer and half last less, so someone gets the short end, with any manufactured item.
Probably. One last saniity check, hook the input directly to the booster, then short the output, see if it clicks. Try witht he adjustment in either extreme. If not, it’s definitely toast.
Randy, just so I don’t mess things up, help me a little more with this.
I am operating an NCE PH-Pro 5 amp system.
So I wire the input side of the AR-1 directly to the booster, and the output side to the reversing section, then have a loco cross the rail gaps. Is that correct?
Well, that’s how it ought to be wired now. Just to eliminate any chance of it being something else (broken wire that shorted, gap that closed), I was suggesting trying it ‘off layout’ just connecting the input to the booster and then shorting the output wires to see if you get a click. If it clicks when doing that, the problem is elsewhere and the AR1 is probably fine. If it doesn’t click when doing that, it’s probably toast.
Email is probably the worst way to contact someone, we have this expectation that is is guranteed delivery - it is not. It is also WAY too easy for your carefully craftred message to be considered spam by filtering devices, especially if they mention products, buying and selling, help, and other trigger keywords.
Yeah, you are probably right, so I will do that on Monday. They did acknowledge receiving my message, though, which I sent through their web site, and they do require you to include your personal email address and to type back a security code.
Never hurts to follow up with a phone call. Who knows how they are processed off the web site - do they get emailed to someone internally, printed out and handed to the approriate person? Someone may have been on vacation, or accidently deleted it, figuring the customer will call back. Can’t tell you how many times I’ve seen that happen (the latter…since my day job includes installing and maintaining email systems).
Or it could be the other way - perhaps they emailed you and YOUR email provided spam canned it. Dunno who you use, but I’ve been using GMail for a few years now and I’ve noticed they are getting progressively worse with the false positives. Sometimes I miss Yahoo Group digests, because despite delivering the 50 previous ones, they decide one is spam. Luckily you can easily go in and see the messages flagged as spam, and move it back to your inbox. At least for 30 days, then it’s gone for good.
Randy, I use AOL and when it flags an email as Spam, you are notified so you can just go take a look at it if you so wish. Digitrax has simply not responded, so I will call on Monday.