when i turn power off to system after about 5 min system loses all consists ,loco numbers ,seems to go back to factory settings .batt is installed, 3.22v jumper is installed. if i shut system down i have to program all loco numbers back into cab again when i power up again. thanks for all replies
You should call NCE. They are very helpful over the phone.
Either of three things: 1. The battery is dead. 2. You forgot to replace the jumper after installing a new battery. 3. The battery was installed upside down.
My first guess is that the battery is dead and needs to be replaced. It’s a commonly available coin cell.
Batt is in correctly putting out 3.22v jumper is in place
Do you have the battery jumper installed in the right position?
My neighbor was having a lot of problems with his system. Went over to try to help him out, but we weren’t getting anywhere. After a couple calls to NCE, we just about at the point of sending the command station back to get looked at. Then I found a section of the manual that described how to reset the command station to factory settings. So with nothing to lose, we gave that a try. It worked. Note that the instructions state that if you leave the jumper off the command station will lose its memory when turned off. The instructions from the manual if you want to try this are:
BATTERY
A battery back-up is provided to allow the Power Pro to remember Cab assignments,
consists, etc. when the power is turned off. The battery should be replaced withCR-
2032 3 VOLT LITHIUM in about 5 years. The battery should be replaced with the power
on if you wish to retain all system settings. Be careful to not DROP the battery on active
circuitry if you replace it with the power on. We put a scrap of notepaper over the lower
circuit board(s) to prevent shorts if we accidentally drop the battery while changing it.
checking voltage with batt installed shows 3.22v after removing batt and checking voltage it is only 2.8 volt so i now think this is problem i will replace batt. Must be capacitor or some component on board holding some voltage i was reading with batt installed. thanks for the help