Peak Performance ... The Extraordinary Becomes the Norm

BNSF Today

BNSF Completes UPS Peak Season with 28 Days of Failure-Free Service

2005-01-06

Moving 34,554 trailers in 28 days without a service failure during the 2004 UPS Peak shipping season, BNSF employees and service partners prove they can pull together to achieve yet another perfect Peak – a failure-free, on-time holiday shipping season.

“We had an extremely successful UPS Peak season this year,” says Steve Pierce, director, UPS Marketing, Fort Worth. “It took hard work and dedication from every single member of Team BNSF to ensure that each package reached its destination on-time.”

The success shows that the teamwork between BNSF, its service partners and UPS make “The Right Combination” for a perfect Peak. Although this year’s UPS Peak season is officially over, BNSF employees continue working to provide service that exceeds expectations.

BNSF has had seven perfect Peak seasons since 1995, including back-to-back seasons in 2003 and 2002; now 2004 makes it three in a row.

UPS demands extraordinary service from its transportation providers and IS willing to pay for it. UPS is a major shipper on all of the Big 4 and pays premium rates so I’m not surprised that all of the Big 4 are going to jump through a lot of hoops to keep that traffic.

On the other hand, it’s interesting to note that BNSF turned down the UPS Bullet Train proposal since it would have been more bother than it was worth.

After reading the UP article in the latest issue of TRAINS it is my understanding that the UPS Bullet Trains are no longer running on UP and that their trailers now run in normally scheduled trains on both UP and BNSF (Z trains). True?

Based on discussions here on the forum and articles in TRAINS, et al, my first question on reading that was “at what cost to the rest of the traffic on BNSF?”

Nobody does it better than BNSF (going back to their ATSF days, too) They were always the ones to beat during my days at Conrail. Glad to hear they’re still leading the way!

UPS is a salesman’s dream…a large customer that pays well.

So, when that large customer calls and needs help, you drop everything and do it, because not many other customers like that exist out there.

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