I have to order most of my stuff online, sight unseen.
:Picked up my Walters//shinohara 90 degree crossing yesterday. Had no others to compare…
this one does not sit flat on a flat surface. Shouldn’t it be flat without me having to spike or glue it down? which I am going to do anyway,…use latex caulk that is…but I would rather it be flat to begin with rather than the caulk having to pull it down flat and keep it there.
I have had the same problems with their turnouts. Sometimes putting a weight on them overnight flattens them and other times I have caulked them down. They all worked perfect after, and that’s what counts.
I think it is the way the rails have been put through the ties during manufacture that causes this. I have also straightened them by bending them carefully by hand. If you return it, you’re likely to just get another with the same issues.