I have been a member of the Trains, Trains News Wire, and Model Railroader websites since their inception. Now, as of a few weeks ago, I am blocked from signing in. The response is:
“Sorry, but it looks like your credentials are incorrect. Please check your user name and password and try again.”
I’m using the same “credentials” (user name and password) that I’ve always used. But I get the same response regardless how many times I retype them.
I sent a post to Customer Service, but have not received a respose.
Does anyone know what’s going on? Can anyone help?
I’ve had to delete history and cookies multiple times in the past two to three weeks to restore my ability to read Newswire. Suffice to say it is becoming a huge PITA and will be a consideration when I receive renewal notices for the various Kalmbach magazines to which I subscribe.
Shouldn’t the email address and password that I use to log onto this forum be the same as I use to access the “exclusive” online content available to print magazine subscribers?
As for the Trains site, it would appear that all I’m worthy of now is News Wire and the Rochelle webcam. Correct? And on the Classic Trains site, it would appear that all I’m worthy of now is Photo of the Day and … the Rochelle webcam. [:(] Correct?
Despite these paltry offerings, when I try to sign in to access them (using my forum email and password), I am getting that same message about my credentials not being in order that Hytec is getting.
Been logged on to the forum for the past few hours, being curious after reading your post, I decided to explore the Rochell web cam. Clicked on the link, and it came up immediately, no additional log in necessary.
Wonder if your alternately accessing the site with both you computer and handheld is tripping up some anti-haxor barrier? (similar to how google now scolds you for logging onto g-mail with an “unfamiliar device”)
I had the same issue for several weeks on the old Trains site. Deleted cookies, clean up history, change browser no luck. Took emailing the help desk to get set-up and running again. So far under the new website no issues.
Do you suppose you have run afoul of their “paywall”? And by that,… I’m curious if you may have deleted some cookie that proves you paid, and having exhausted your free allotment,… are now getting the “bums rush”?
The internet is a funny place. Sometimes I suspect the “gatekeepers” break things intentionally, knowing that we will abandon common sense and start clicking on things we normally would know better than to do, in a scorched earth attempt to “fix” whatever has stopped working for us.
I too had a problem signing in this AM. Forced to delete all old cookies from Firefox and then was able to sign back in. Perhaps there is a time limit associated with Kalmbach cookies?
Well, you know what happens when you try and save a file to a directory already containing a file by the exact same name… Cookies are files.
But, if you just built a new feature into your website that is dependent upon an “enhanced” verson of a legacy cookie…guess what happens? “cookie(2)” doesn’t get the call
IT seems we are all eing sucked into “The I.T. Internet Game of who has the better IDEA ?” {or will we keep; it ‘free’ or monitize it) ? For the time since the Intrnet was invented by ‘Al Gore’ [swg] in the early 1990’s [:-,]
The ‘Geeks’ have been in a race to find the ‘pot of gold’ for the Internet. Rainbow.[banghead]
The rest of us[sigh] just have to wait til the ‘bill’ arrives.[:-^]
I’m not having to log into this forum, even on my phone now. But I am still unable to access News Wire after 8 stories in a month. When I try the log-in that’s intended to get your magazine-subscriber benefits, it says my credentials are wrong, even though I’m using the combo that gets me into here.
I wrote the customer service dept., have not gotten any answer.