Sounding the magazine missed delivery alarm

When is it appropriate to tell kalmbach you didn’t receive the latest issue of model railroader?

Or does anyone know if some are late?

T e d

You should have received March by now

The April video teaser just came out today, so I suspect it hasn’t shipped yet. My subscription lapsed and nobody told me. Maybe they tried to renew it but my credit card number had changed. I won’t get the April issue. In this day of computers, I don’t see why should take a month to get back in the system.

I usually receive mine by the first week of the prior month. I get February the first week of January, March the first week of Feburay… and so on.

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If your March issue is not there yet, you need to let someone know.

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-Kevin

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Ok. Thanks guys.

T e d

Should You need it:

https://www.kalmbach.com/contact-us/

Take Care! [:D]

Frank

Should have physical march by now for sure. Digital April - well I’m already 3/4 through it. No spoilers on the April Fool joke though.

–Randy

Because the April issue is already printed and packaged to ship They didnt print one for you. There was a MRVP video where they showed the whole process.

http://mrv.trains.com/series/mr-insider/2015/04/mr-insider-exclusive-printing-model-railroader-at-quadgraphics

Just as a follow-up…

I recieved my missing issue today.

[tup]

T e d

That took quite a while. I got my April edition they said I wouldn’t get 2 weeks ago. I almost bought one at Barnes and Noble but they still had March as of that time.

Waiting for May

To be fair to the magazine, I didn’t request a replacement in February when most of the previous replies above were posted. I waited until I recieved the April issue to get my account number from the mailing sticker. So sometime in March I sent the request. Probably took a little over 2 weeks to get it.

I haven’t watched the quad graphics video yet but I’m sure getting a month old issue mailed is an annoying task and probably expensive. The magazine delivered in a shipping envelope in better condition than any other issue in the past 4 years.

The other day I gave up hope and wrote off the missing issue for my collection. However they met if not exceeded my expectations.

As my wife could attest, I could complain. But it wouldn’t be justified… this time [:P].

T e d

Ask your mailman which article he liked best …

Dave Nelson