…about their Goof-Proof decoder warranty turnaround time. Are we talking weeks, or months? I sent in my nonfunctioning A4X 9 days ago and, while I wasn’t actually expecting the replacement by now, I’d like to know for planning purposes. (BTW They’re in a neighboring state, not across the continent)
Can’t say for sure. Friend of mine sent one in two weeks ago. New one was in his mailbox the other day.
BTW, we are in the same locale as you.
Two to three weeks has been the experience of people here.
I dint know I never had a bad one. Now dont blame TCS. I ordered a tool that I use at work and got an Email that it was shipped on 6-18. I got it on 7-3. Paid $7.98 for shipping!!! The Fed ex guy said they couldnt find my house. I said UPS finds my house all the time and if you cant find my house discount the shipping. BTW the part could have traveled in a regular envelope through the mail.
Pete
OK…so between 2-3 weeks; I can live with that. Thanx for the input everybody!
mfm, Where exactly are you at? (You can PM the answer to me if you want)
They have a quey just like any other company offering warrenty work. I know we all like instant returns, but sometimes we need to be patient.
David B
Well, let’s just say that the club I belong to is Baltimore Area NTRAK.
Cool, I’ll look for you guys’ layout at the next Zane show!