Lots of good points. Here a few thoughts from someone who once ran a train department in a hobby shop:
I support 4-5 reasonably close local shops, most have good prices.
I also buy online, for convience, selection and price.
Hobby shops, or model traijn only shops, need to have both price and selection to get people in the door and out from in front of their computers.
We saw the rapid growth of products in the 80’s and could see a day when shops would have to be much larger, have large more complete inventories, and good prices to compete. - That day is here - Caboose hobbies, MB Klein, Nicholas Smith Trains, Trainworld, Star Hobby, Mainline Hobby Supply, etc.
AND to do that they all need a successful web/mail/phone order business serving customers who are not close enough to “drive by”. And many also have a train show presence as well.
Intersting, most all of the online purchasing I do, is from shops like these who also have brick and mortar stores. so by purchasing online I am supporting someone elses “local hobby shop”.
Small local shops with limited inventory are of little use anymore and really don’t stand a chance. If I go there, I want to take it home today, not special order it. If I want to special order it, I can do that from home.
Itr’s all about inventory - that’s why/how the manufacturers are killing the hobby shops, and the hobby, with this preorder non sense. If a shop owner has nothing to show a customer, especially a new commer to the hobby, how is the customer supposed to get excited about the hobby? OR, even feel like an investment in model trains is a good idea? Stores with incomplete inventories leave customers feeling like they might not be able to ever get what they need or want to build their layout. Again, especially NEW PEOPLE.
We have talked endlessly on here about the lack of younger modelers - the long display cases filled with locos in the shop I ran, or in MB Klein when I was even younger, are an import