Unfortunate Experience With A UK Vendor

Model Railroader General Discussion (Model Railroader)
1

Last February I ordered online an N-Scale 12-axle depressed center flatcar from a vendor in the UK and paid via PayPal.

The vendor never acknowleged the order, nor did they respond to any of my emails. I finally filed a claim with PayPal.

Fortunately, two days ago PayPal informed me they were refunding my money. That’s okay, but I’d rather have the model.

The only alternative I’ve found is a more expensive 3D-printed car, and I have to supply the trucks.

I don’t know if it’s proper to name the vendor, but there’s probably enough information here for those interested to figure it out.

—Best to all,
Bruce

2

How can people be warned if they don’t know who it is?

3

Bruce,

Is this the only vendor offering the said 12-axle depressed-center flat car?

Tom

4

Agreed

5

I think you would be doing the forum group a favor by putting their name out there. Others would at least be alerted about possible issues if they are thinking about ordering from them.

6

Wonder if it’s nscalekits.co.uk - which seems to indicate, thought, that the kits are pewter and come without trucks. Doesn’t quite fit Bruce’s parameters, but was the only thing that I could find online without digging through the weeds.

I note security flags from my browser when I click on their site. Caveat emptor.

John

7

Yes, it was nscalekits.co.uk. Perhaps I misunderstood about the specifics of the kit, and I was unsure if the Forum rules allowed me to name the vendor.

Regards,
Bruce

8

I was unsure if the Forum rules permitts naming the vendor. It was nscalekits.co.uk.

Regards,
Bruce

9

I have since found a 3D-printed model for $50 compared to the roughly $38 with shipping for the nscalekits model.

Regards,
Bruce

10

Now that I’ve established that naming the vendor is allowed, it’s nscalekits.co.uk.

Regards,
Bruce