Walthers' ATSF wood caboose: ever had parts missing from it?

Well i finally got my HO scale Walthers ATSF 1300 series wood caboose. the detail on it is remarkable. only complaint, and its a small one at that, is that the stovepipe was missing. has anyone ever gotten that caboose to find the exterior stovepipe is not in with the kit? i called walthers 1-800 customer service nuber today and they told me they would send a replacement stovepipe. wish all companies care that much about their model railroading customers.