I’m coming in late on this thread, (since there is no “next” button on these postings, and I get tired of scrolling up and down, and it may have alraedy been said) but advertising to the general public is very important- shippers know who the railroads are but does the public? or does the public even give a hoot? Well if they dont, the railroad brass better, because the decisions regarding money, (not just for amtrak), regulation and possible re-regulation, pollution and environmental controls, etc. are all made by elected officials who hear from people who DO GIVE A HOOT about their interests.
The railroads have NO advocates in the general public- just people who complain to elected officials about blocked crossings, loud horns, un-repaired crossings and everything else that is bad about railroads. I speak from experience being both a former City Manager, and now a Public Works Director, that the RR better get its act together, and get a positive spin on their story, because “they” are out there and they want you out of their way.
Let me tell you, even in a small town the RR never cuts its grass, sprays round-up on the property of adjacent property owners, never maintains the most visable aspects of their operation, never picks up its debris left along the road, and in the case of the CSX here never returns phone calls. ( I had to threaten once to start pulling up the roadbed to get a call returned) Do you think they are building a population here that gives a hoot about the RR’s problems? This is a nationwide problem!!
When the RR’s face the congress discussing reregulation, or passenger travel, etc. they whine, but do nothing to mobilize any support- why??? Because they spend the rest of the year ignoring or worse, angering that general public.
Something to think about. —Ralph M.