So, to all you CSX train crews out there…Do you hear about what gets reported to the 1-877-TELL-CSX number for things like Trespassers and smoking cars with stuck brakes. When I called a couple of smoking brakes in this weekend on the RF&P subdivision, I got the distinct impression that the person on the other end of the phone didn’t really care about what I was telling him. Is it a waste of my time to call them in or do they actually get to y’all?
They do infact pass it along. They PCC, or Police comand center, will relay the information to the dispatcher, who will then tell the train crew.
That is definitely good to know. I will keep my eyes open and my cell phone charged when I am out there then, so we can help y’all avoid problems out there.
Telephone # 's like this are connected to Railroad Police. 1 comment I’ll make is make sure you can identify where you are. There are ID # 's on grade crossings.
RR police seem to have good mapping software for locations from calls I’ve made to them.
Rgds IGN
As a CSX employee, I should tell you 877-TellCSX is the non-emergency number for issues such as blocked crossings, bad crossing signals, general questions by rail fans, etc. For true emergencies, such as you described, you should have called - 800-232-0144 - this is the actual PCC (Police Command Center) who can contact the proper dispatcher to advise the crew of an issue. Also, as another wrote, all crossings are identified with the milepost and crossing ID (as well as the PCC number) which will help locate the area more quickly for follow-up.
Lastly, continue to help with issues where there is an obvious need to investigate a problem and we thank you for your help.
I think it would be better if an emergency phone number to report true emergencies would be more of a catchy number such as the 1-800 TELL CSX because it might be easier to remember. Grade crossings have the 1-8000-232-0144 emergency number posted, but what if an emergency situation occurs away from a grade crossing, where do you find the appropriate number to call to report the emergency?
I have called the number on the grade Xing sign a couple of times to report blocked crossings. CSX does a good job answering and responding. Didn’t known about the “tellcsx” number.
Now, if they could just do as good a job at getting their trains tucked in between the road Xings in the first place. There have been a few occasions where the train is hanging over a car length or two at the rear and the head end is still 5 cars lengths or so short of the Xing at the other end.
Wow…“how’s my driving?” for a railroad…what’ll they think of next? [:D]
Actually, pretty darn smart.
i have to admit that is an INGENIOUS IDEA!!! i think that all railroads should have such a thing because that could make the railroads and the common person work together to solve problems(not to mention prevent them). And so the railroads can cater more to the publics POV of them.
i dont think they listen much. ive been complaining about engines parked on the tracks near my home (for many many hours) for months. sometimes it seems to make a difference but it still keeps happening. ive lived here for 30+ years and its never been like this before.
How dare the railroad use their tracks to park their trains….maybe they should just tear up those pesky tracks now that you have bought a house near them.
That’s almost as bad as a airplane using a runway at the air port near you home…
At the grade crossing or thru your local 911 dispatcher if it’s an emergency. Just takes longer to get to CSX and figure out where you are in the local GIS.
You probably don’t know your local police and fire number either. (the chances of the locals screwing up is much higher than the railroad having issues)
[Y]+1 [:-,]
I always laughed at the whiners in Point Loma under the climb path of Lindbergh Field who had moved there in the 70’s or 80’s who hadn’t had the joy of a DC-6 climbing out at treetop level with throttles firewalled in the early 50’s. It’s not like they weren’t aware of the air traffic when they decided to buy there. I only laughed harder at the folks who bought in our back country right next to a chicken ranch and then female-dogged about the flies and smell.
Don’t forget those who purchase homes adjacent to operating race tracks and then complain about the noise.
Yes, it would be great idea if all the railroads did this. Oh wait, they do.
https://www.fmcsa.dot.gov/safety/rail-crossing/railroads-emergency-phone-numbers
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Amtrak |
1-800-331-0008 |
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BNSF Railway |
Just another “stupid zone” to add to the list.
Horse race tracks?[:)]
All those people that bet on the horses that didn’t win whine pretty loudly!
Don’t forget people that move near large power lines …[I]