I RETURNED MY GALLOPING GOOSE DCC EQUIPED IN NOV 2003 THOUGHT IT WOULD ALSO WORK ON DC IT WON’T. I CALLED IN DEC 2003 AND THEY SAID THEY DID RECEIVE IT. I WANTED IT REPLACED WITH A DC VERSION AND ASKED FOR CREDIT TOWARDS THE NEW ZEPHER TRAIN COMMING OUT LATER THIS YEAR. TOLD IT USUALLY TAKES 2 MONTHS FORRETURNS I CALLED BACK IN FEB 2004 AND IN MARCH I CALLED 4 TIMES NO ONE RETURNED MY CALLS ITS BEEN 5 MONTHS . NO WAY TOTREAT A CUSTOMERI THINK THIS IS LONG ENOUGH FOR THEM TO RETURN MY MODEL. I AM A PATIENT PERSON BUT THIS IS BAD BUSINESS PRACTICE. HAS ANYONE ELSE HAD PROBLEMS WITH CON-COR? ANY HELP WOULD BE APPRECIATED. THANKS MIKE