How do you get LGB of America to answer the phone?

Garden Railroading
1

I have been trying to get information on the status of a repair. I was originally told not to expect any progress for 7 weeks. It has been almost 9 so I called and called and called… Does anyone have a number that actually gets answered?

2

I can’t help you mate, i have my own issue with LGB o A and i live a long way away here in Australia, i think they have dropped there bundle.

Ian

3

Hi hirail02!

This is the absolute busiest time of year for the folks in the LGB-San Diego service department, but just send me an email at davidbuffingtoncomcastnet with your name, address and so on, I’ll get to work on it.

Thanks!
Dave

4

I talked to the service department - James Trapper - yesterday. The first time I called, it was their lunch time [I forgot about time zone change]. The second time, my questions were promptly answered.

Jim Carter

5

Dave, Thanks for your help! I sent the email. regards, Bob

6

I will as well, i need help with my detection module.

Rgds ian

7

Keep callin, if you bug them enough they might answer.

8

That David Duffington is a good guy, he actually answered my email and di his best to help me. He couldn’t but that was not his fault, well done Dave.

Rgds ian

9

I agree, thanks Dave for clearing the log jam. They promised to look at my engine today, hopefully I’ll get an estimate soon.

Regards,

Bob