As I understand it, CW-80’s are not designed to be repaired by anybody: not Lionel, not an Authorized Service Station, not the owner. They come with a one-year warranty from the date of purchase and if they fail within that period, Lionel will promptly replace* them. After that, you’re own your own.
Some electronic whizards have indeed discovered how to get inside the case and a few have made repairs, but that is the exception, not the norm.
What is the “Made in China” date on the bottom of the device.
There are literally reams of prose in the forum archives, but I doubt anything will be of use. Are you talking about fan noises? If so, try “running it in” for a few hours of hours to see whether it will loosen up. Maybe give it a couple of whacks. It’s just a little muffin fan like in a small computer, and sometimes it gets a little cockeyed.
Unintentional and unexpected direction changes are usually caused by a loose connection in the electrical power feeds, either inside the case or in the power connections to the track, including dirty track itself. Any event that breaks the circuit between transformer and locomotive will cause the e-unit to cycle, but generally they go from forward to neutral and not from forward to reverse, as long as there is not an old-fashioned two-position e-unit in play.
You might try contacting Lionel Customer Service with the plea that your old purchase-date bears no relationship to the the placed-in-service date, and it never worked correctly from the get-go. Good luck.
*I know, I know. The Owner’s Manual speaks of repairs. I believe that is just “boiler-plate” and that no such Lionel service intent or capability exists for CW-80’s. In other words, they either replace it cheerfully, or tell you that you are SOL – at least in my experience.
Check eBay. I think you’ll f