On the MRR site I can’t find anything,especially videos. I got email news letter and it had a user submitt video of a wreck train, and Iclicked on it and it sent me to the videos page on the MRR site, but the video doesn’t show up, it just leaves a white space.
the Forums are far from user friendly, it is a pain to navigate , and trying to post anything is a nightmare. When Itook at big post or some posts with pictures, the right side of the post and/or photo is cut off, so I can notsee the whole thing. As I was typing this post I figured out I cannot click on part of my post to move my cursor, so to fix things in the first part of my post I would have to delete everything I typed past that point.
for you tech guys, I am using a I-phone 4 with IOS 6. But my suggestion is to justscrap thissoftware and go back to the old software.
My suggestion, to you, is to give, The Customer Service Center a call at 1-800-533-6644 and ask to speak with, Laurie B. About your problem, if anyone one could help, they surely will be the one’s. It is a free call.
I agree with Frank. Be proactive, call Customer Service, and ask them for their assistance with your issues. Venting is only a temporary solution. Besides, you have to inhale again at some point…but the problem still hasn’t gone away.
The old software ain’t comin’ back so it’s your choice: Complain…or do something to remedy the problems you’re experiencing.
for you tech guys, I am using a I-phone 4 with IOS 6. But my suggestion is to justscrap thissoftware and go back to the old software.
I’m an Apple shareholder, so it would be a conflict of interest to suggest you upgrade to a 5C or (better yet) a 5S.
No, what I would suggest is that you use a real computer. You know, one with a keyboard and a good sized monitor. I’ve used an iPhone (both 4 & 5) to read the forum casually, but I’ll be hogtied and boiled in oil if I would want to try get the full forum experience with either one judging from the run together words I’m seeing in your post. I don’t watch videos on devices with teeny tiny screens. I remember teeny tiny screens on TV’s from the 50’s.
I’m on a computer my stepson built from parts and running Windows 7. I’m not even sure which version of IE. I can see everything and so far everything seems to be working OK. I can’t say I’m ecstatic about the “upgrade” to the site. OTOH, I’m old and of the opinion “if it ain’t broke, don’t fix it”, meaning “it worked quite well before, damnit, don’t pfutz around with it in an ego driven attempt to convince yourself you’ve actually improved it because you didn’t. Changed it, yes. Improved it, no”.
I’m a retired IT guy. Despite the fact that I was in IT, I actually know the difference between mere change and actual improvement. I’d offer my services to Kalmbach as a consultant, but they’d gag at my hourly rate. They’d also get mightily upset at my attempts to make manifest the differences between mere change and actual improvement to the powers that be.
That being said, I’m sorry I can’t be of more service. I guess I’m analogous to the doctor in the old joke where the patient raises his arm and says “Doctor, it hurts when I do that”…
Kyle, at least you can get to the forum. For several months now, I haven’t been able to log into the forum or go from the mobile version to the full version on my Ipod Touch. Running IE11 without compatability mode on causes no problems. But can we at least have spell check back?[banghead]
Its not just the smartphones. I have IE8 on a Win7 desktop and much of the interface here does not work for me.
If I post a photo I can not edit that post, the buttons at the bottom right just aren’t there, same for other posts. I wanted to reply to Broadway Lion’s post about signals but I had NO reply button either. Any post with a photo link does not have a reply and quick reply button anywhere.
I can not quote a prior post, I get a yellow triangle with “Done but with errors” in my taskbar. (minor) but the little blue triangle that says “back to top” does not work. I have no spell check, have to copy/paste into a dictionary to correct spelling.
I tried on this forum and Trains and Classic Trains to upload a new avatar… no dice. I get a green success symbol but still no avatar change. Anytime I use an emoticon it ALWAYS places it at the very beginning of the text.
I have tried resizing screen ratio and resolution to no avail. I’m not complaining just pointing out new hurdles that I have to work around. I thought these were glitches that would have been repaired by now but I guess this is the new norm. Guess I’ll try making that phone call too!
The I-phone isn’t the problem, I pretty sure it is the mobile site for all mobile devices. Or there isn’t a mobile site which would be half the problem, but the full site worked even better than the mobile site with the oldsoftware, and on the other kalmbach forums. Maybe ifenough of us request the old software back they might listen and bring it back, it worth a shot.
Gidday kyle, I was going to suggest to you the dangers of the impatience of youth!! but after just trying to insert a clickable link into another post, (preyiously a simple task) half a dozen times and FAILING, I will join you in Howling at the Moon. ( though Bears don’t so much as howl as growl).[;)]
From what I’ve seen over the years those, whose business it is to sell computer updates, are a kin to the snake-oil salesmen and like the ones on the old black and white Westerns, should be frog marched out of town before the lynch mob gets to them.
However we should remember that this forum is FREE to use, and therefore a privilege, and whle they won’t go back , a BIG Please fix it might be better received than a Rant. Now please excuse me while I wipe the foam from my mouth.
Nope. It’s been working fine for me, Randy - minus the helpful functions we lost with the upgrade. I use Windows 8.1 and Firefox 25.0.1 @ home and Windows XP and Firefox 25.0.1 @ work.
I should mention that I am using Windows XP and Internet Explorer 8.
I have all kinds of issues.
When I switch to Chrome, I have fewer problems but I still have problems even with Chrome. And, I am not fond of Chrome.
I realize that Kalmbach hosts the forum and we are merely guests, but why treat your guests so miserably?
Plus, why the Silent Treatment? I don’t recall anyone from Kalmbach even bothering to explain the situation to us or what, if anything, they are doing about it.
It ain’t gonna happen. Kalmbach didn’t announce ahead of time that they were making the upgrade; they’re NOT going to go back to the old software. When the last software upgrade came out 3 or so years ago, folks on here were chewing glass about that version, too - even more so. With some tweaking from the IT department, the improvements/corrections were made and everyone eventually got used to the now “so much better” ex-version.
Have you tried contacting Kalmbach Customer Service yet??? I’m guessing not…