Locked out of news wire

Trains Magazine General Discussion
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Even though have subscribed to Trains mag for over 15 years suddenly locked out and cannot even log in.

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See the thread “What Happened to News Wire?”

It’s now called something different, most people need to access it via the ‘unlimited’ pass, and they are supposedly working on magazine-subscriber access but the link to it doesn’t work yet.

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Hope it is not another 6 months lockout with denials same as the forum access was.

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Why would they go to the new format before they had subscriber access working? They have a notice line at the top of the screen that says for more info on the change click “here”. But when you click there, there is no further info.

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Now another lockout/ Keep getting a 400 code,

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I got the same thing the last 3 days. Clearing cookies didn’t help.

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at 1315h EDT got in then was blocked in a few minutes

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I am still getting a 400 Error after a week usuing Google browser on my Windows laptop. I tried on my Android phone, got to read one news story, and than got the 400 Error when I tried to look at a second story.

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9

I haven’t had any problems with the Newswire. I use a laptop with Chrome, and I have an Android phone.

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10

This weekend had 3 times could get to the News Wire general . Then got the 400 code when trying to access any story. Why should I sign up for Trains.com unlimited when have no idea how long this will take to clear up? After being locked out of Trains forum ( this forum) for months last year how can there be any guarantee that it will not happen for myself and others on News Wire?

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another frustrating day of confusion. Yesterday got on news wire, selected a story, asked to sign in but would not take sign in. Next time could not get past main header of news wire. Last time got the 400 error immediately. Same today.

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12

After reading the comments, I tried again. Everything is working like it should.

Have you contacted customer service?

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I’m logged in on a Windows 11 laptop and if I use Firefox of Chrome, have ZERO issues reading or access Newswire. As we used to say in the Army, sounds like a headspace and timing issue.

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First locked out on phone only. After a few days, then locked out on tablet also. Can still get in on laptop, but how long will that last? Subscriber for decades! This is NOT how to treat long-term supporters. Unless this is fixed soon, and I mean SOON, I won’t be renewing any more.

Mr. Mincemoyer seems to think I’m wanting “special treatment”. I’m only asking for access to what I have paid for. Look at all the other posts here. Mr. Mincemoyer seems to be one of the FEW with zero problems - he should be grateful, but understand that MANY of us subscribers ARE having problems, and it IS on Firecrown’s end. Is Mr. Mincemoyer a Firecrown employee???

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I have also been a user for decades and I as I said above, I have ZERO issues accessing or reading articles from the News Wire. Sounds like you’re asking for special treatment there Woomer (doesn’t appear to be a Firecrown issue)

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I have no other computer issues except for Pro/NewsWire so methinks its Firecrown.

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I an windows 10 IE , Could be something at Firecrown was changed so maybe just these users??? Worked fine until a couple weeks ago,

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I have once again contacted Firecrown for resolution. This is a recurring problem, not a one-time deal. They can’t seem to get their act together. They have “fixed” it (temporarily) several times before. We’ll see…

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I must be a super-user, logged into to News Wire this AM with no issues, I guess Firecrown likes me. Anyone else reading News Wire with no issues or just me??

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Today when the news wire was accessed discovered that the name on the header was not mine. So, somehow identities are crossed. will talk to customer service Monday.