Amtrak to outsource Reservations Overseas

Senators Byrd, Murray blast
Amtrak job outsourcing plan

By DF Staff and from the Net
WASHINGTON, DC —”America’s national railroad should not have its jobs outsourced to foreign countries,” U.S. Senators Robert C. Byrd, D-WV, and Patty Murray, D-WA, said this past week.

Amtrak’s senior management recently informed Byrd and Murray that the railroad’s Board of Directors, all appointed by the Bush Administration, will invite private vendors to take over major parts of its national reservation system, including vendors based overseas, Senator Byrd’s office reported this past week.

Many American corporations have been outsourcing their customer service functions to foreign countries to save labor costs. However, critics have noted that these operations often send American jobs to countries with weak labor and environmental laws.

“After having to fight to keep Amtrak alive in the face of budgets that would have put the railroad into bankruptcy, now we are fighting to keep Amtrak’s jobs here in the United States,” the Senators explained. “Amtrak is America’s railroad. It is funded in part with American tax dollars. Its jobs should be American jobs.”

Byrd and Murray on July 6 wrote to David M. Laney, Chairman of the Amtrak Board of Directors, to protest the outsourcing plan and to urge the railroad to step away from its efforts to take jobs out of the United States. The letter was also sent to U.S. Transportation Secretary Norman Mineta along with the other members of the Amtrak Board.

“If the railroad does not reverse its plans,” the Senators pledged “to offer an amendment to the Amtrak funding legislation that would block the overseas outsourcing plan.” Since the Democrats are in the minority in Congress, such a measure may face difficulty, although Amtrak does have broad bi-partisan support.

Byrd is the leading Democratic member of the Senate Appropriations Committee; Murray is the leading Democratic member of th

NOOO!!! PLEASE don’t ship Julie off to Bangladesh!

She’s probably the only job they won’t send…

LC

But will they give her the accent?

This is not the only Thing Amtrak Board is up too, It going to come down Hard and Heavy on Amtrak. You just watch and see people. I just might be right after all about Amtrak?[2c]

I have to agree with the Senator Byrd, etc., on this one.

I don’t think Gunn would have ever considered outsourcing reservations.

…Nothing strange about this government work going overseas…Aren’t we getting in position to purchase a group of heilcopters from a foriegn country for our military…!
How do we as citizens put a stop to these kinds of actions…

We can start by making better decisions in November 2007.

Yes, we are witnessing the beginning of the end for Amtrak as we know it.

…I totally agree with that. It is being buried by small bits and pieces and soon it will not have enough left to function and it will gone.

I feel that this is a very poor use of American Tax Dollars by Out Sourcing and not using it for American Jobs.

We need to Vote everyone Out in Nov. and get fresh faces in D.C.?[:D]

Given that the track record of BOTH political parties since the inception of Amtrak has not been very good, I doubt you would see much of a change.

Not only that, I don’t see Amtrak as a make or break issue for a lot of voters this fall (nor has it been in past elections).

Just waiting to see how long and who will be the first class 1 to relocate customer service and dispatching jobs overseas. Nothing would surprise me.

I don’t understand this, Congress gave Amtrak an order to be profitable, and Amtrak is trying to do just that. While shipping off jobs is not the “pc” thing to do, it has become a standard practice. Congress needs to decide if Amtrak is going to become a profitable company or not. If Congress wants all jobs to stay in the US then is needs to stop messing around with the funding every year and give it what it needs to operate. If is still requires Amtrak to become profitable, let it do what it needs to do to get there.

Bert

There is only one computer in the world I enjoy talking to. Lets pray that she doesn’t get the accent.

That’s because everyone with a dog in the hunt thinks of Amtrak’s mission differently.

Congress didn’t give Amtrak an order to reform. That came from the exec. branch (DOT). Apparently Congress looks at Amtrak more like a social service…

Profitability is a myth. Amtrak will never cover operating costs. But, in some areas, they may provide a lower total cost solution for passenger transportation. For example, it might be cheaper in the long run to add capacity to the NEC and provide additional annual operating subsidy than to build new airports or highways that require no direct operating subsidy.